It’s better to be safe.

If you or someone else is experiencing an emergency — a crime in progress, fire, serious injury, medical emergency, or any life-threatening situation — don’t wait. Call 911 immediately. Your quick action could save a life.

WHEN TO CALL 911

  • ✺ Medical

    Difficulty breathing, chest pain, severe bleeding, unconsciousness, seizures, stroke symptoms, severe allergic reactions, poisoning, or any other sudden or severe injury or illness

  • ✺ In Progress Crime

    Any crime happening right now, especially if there is a threat to someone's safety, like a robbery, assault, or domestic dispute

  • ✺ Fire

    Any fire, whether it's in a building, car, or outdoors.

Additionally, Call 911 in situations such as serious car accidents involving injuries, entrapment, or significant danger. It’s also critical to call if someone’s health or safety is at immediate risk — for example, if a person is threatening to harm themselves or others. In any emergency where lives may be in danger, don’t hesitate to make the call.

Educational Videos

How to administer NARCAN®

Remember these important actions in case of a suspected opioid emergency.

✺ Frequently asked questions ✺

  • Stay calm and provide your name, location, and the nature of the emergency. Listen and respond accurately to the dispatcher's questions and instructions.

  • The dispatcher will ask about your location, phone number, and what is happening. They may also inquire about injuries, suspicious individuals or vehicles, weapons, and substance use

  • To gather essential information for prioritizing, locating, and speeding up the appropriate response

  • Stay on the line and inform the dispatcher it was a mistake. If you hang up, they will call back to confirm no emergency exists.

  • Texting should only be used when a voice call is not possible; a voice call is the preferred method.

  • Yes, emergency responders are dispatched as soon as minimum information is gathered.